Privacy Policy

Effective Date: 17th April 2026

Dow & Associates (“we”, “our”, “us”) is committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

1. Information We Collect

We may collect and process the following information:

  • Personal details such as your name, email address, and phone number when you contact us through our website
  • Information you provide in messages or enquiries
  • Basic technical data such as your IP address, browser type, and pages visited

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide legal services
  • Communicate with you regarding your request
  • Improve our website and user experience
  • Maintain the security and performance of our website

3. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance your browsing experience and understand how visitors use our site.

You may choose to disable cookies through your browser settings.

4. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information only where necessary to:

  • Provide services requested by you
  • Comply with legal or regulatory obligations

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

6. Data Retention

We retain personal information only for as long as necessary to respond to enquiries or fulfil the purpose for which it was collected, unless a longer retention period is required by law.

7. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Request deletion of your personal data where appropriate

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Dow & Associates
Plot 16527, Tilwane
Gaborone, Botswana
Phone: +267 350 0108
Email: admin@dow.co.bw

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.